Logo
Shopping Cart

Shopping Cart 0 Items (Empty)

Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Processing Information

Orders made Monday through Friday before 11:00:00 a.m. PST will be processed on the day of. Any orders made after that time and on the weekends will be processed on the next business day.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Allow 2-4 business days after the order is processed to begin delivery.

Prices

Prices are correct at time of publication. Errors and omissions are accepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone or e-mail, then it will be dealt with promptly (we will reply within 5 business days). It will then be dealt with confidentiality, and effectively. Visit our Contact Us page for more information on how to get in touch with us.

Related Pages

Kryptronic Internet Software Solutions